Customer Service

Shipping & Delivery
Packages are sent out the next business day. Inside the US usually takes 1-5 business days depending on shipping service and outside the US usually take up 10 business days, but can be delayed because of your country's custom/import system.
View Full Shipping Info
 
 
Privacy & Security
We take your privacy and security seriously. Your information will never be sold or given to ANY third party.
 
 
Returns & Replacements
If you have an issue with assembly PLEASE check out help page out first. There are many tips there that will help you assemble your fingerboard. If you do receieve a defective item, please let us know and we will replace it. We will take any unopened returns up to 30 days from your purchase. Just contact us for return info.
 
 
Ordering
Add things to your cart and then pay with either a credit card or paypal.
 
 
Payment, Pricing & Promotions
Payment is required before anything is sent. Credit Card or Paypal preferred.
Contact us if you want to do cash in mail. It is highly suggested you pay through paypal as it helps protect you. We will take cash or a check in mail, but if for some reason it is lost in the mail, there is nothing I can do. INCLUDE AN ADDRESS ON THE ORDER.
Prices are as listed. Promotions are as described.
 
 
Viewing Orders
Login and view your order.
 
 
Updating Account Information
Click on the Account link in the top right.